To persevere or not to persevere?

Copyright: photoman / 123RF Stock Photo

That’s the question.

And the answer is……I don’t know.  When do we persevere with something and when do we say “whoah, something not right here”?  I’ve written two previous posts on other aspects of this dilemma – I Give Up and Don’t Give Up (you can see I didn’t reach a conclusion then either) but this is specifically about hearing aids. Continue reading

Communicating with the NHS – any progress?

Copyright: mybaitshop / 123RF Stock Photo
Copyright: mybaitshop / 123RF Stock Photo

Audience participation time – that is, if you live in England.  A while ago I wrote about a new piece of legislation applying to the NHS in England (and indeed care homes, although I am concentrating on the NHS today).  A new Accessible Information Standard means that, since 31 July, all parts of the NHS have been obliged to ask all new and existing patients whether or not they have any communication difficulties – caused by hearing loss for example. Ta da! What an excellent thing! Visibility!

If you have, the health provider is meant to record the problem, and, in future, provide the help that you need to access the service.  Ta Da!  Another excellent thing!  Action! Continue reading